At Cartridge Worx, we understand that a timely delivery is extremely important. We want you to receive the very best service possible. We will therefore process your order to ensure that your goods are delivered to you as soon as possible. Over 90% of our items are delivered within 1-2 working days.
Cartridge Worx do not charge for deliveries if the total amount of the order exceeds £40.00 (excluding VAT) and is within a 25 mile radius of our location.
Cartridge Worx will not accept orders for deliveries outside its 25 mile radius, or outside of mainland UK.
We use our own drivers and vehicles for deliveries and collections to ensure a fast, efficient and professional service is provided for our customers.
If an item is faulty and you report the problem to us within 30 days from the original order date, we can offer a replacement or refund. When a refund is requested, the full cost of the faulty item will be issued within 7 days working days.
If you purchase the wrong item then you must return the item within 14 days of the original purchase date. The cartridge must be unopened, and in a resalable condition. Once we have received it back we can issue a refund or an exchange.
In the unlikely event any item is damaged in transit please contact us immediately. Please also retain the original packaging for returning with your item. We will arrange for an immediate replacement or refund, whichever you prefer.